NEWS
Joint Announcement: The Identidad Technologies family of companies is Pleased to Announce the Acquisition of SwitchRay, a 46 Labs business unit, to Advance Capabilities And Market Presence
Identidad Technologies’ expertise in the telecommunications industry will facilitate the growth of the already expansive network of SwitchRay and look to take this infrastructure to the next level.
Miami, FL – March 12, 2024 – Identidad, a premier telecommunications group of companies known for its strategic and industry-disrupting approach, in pursuit of world-class innovation, has announced the successful acquisition of SwitchRay, also known as Mera Systems, a global telecom leader that has developed comprehensive VoIP softswitch solutions, from 46 Labs. The acquisition became official on March 8, 2024, and all changes are effective as of March 12, 2024. Identidad has more than 20 years’ of experience creating innovative and successful technological solutions for Voice over Internet Protocol (VoIP), Short Message Service Application-to-Person (SMS A2P), Numbering Services, including Direct inward Dialing (DIDs), among other services, Managed Services, Communications Platform as a Service (CPaaS) solutions and other offerings.
46 Labs is a global leader in connectivity management for large enterprises and service providers. It has managed the SwitchRay business unit for the past 8 years.
Identidad is confident that, as a current user of SwitchRay’s softswitch infrastructure, combined with their pre-existing knowledge and resources, it will be able to add a heightened level of expertise to make advances to the infrastructure while offering increased support to its customers. Identidad is excited to utilize the newly acquired software to develop and expand its footprint in Managed Services, globally.
“At Identidad, we look forward to adding SwitchRay’s software into our already extensive telecommunications infrastructure, as we have first-hand knowledge of the incredibly advanced and critical systems this fantastic company has to offer,” said the CEO of Identidad Technologies, Andrés Sánchez. “The future of telecommunications is bright, and we are thrilled to welcome the talented employees of SwitchRay into our Identidad family, where they will be treated with care, and poised for growth in their careers. We are a company committed to integrity and innovation and we believe that by forming our new subsidiary, NexaSwitch, we will provide the necessary separation to ensure a future of success for all in the telecommunications industry.”
With respect to SwithRay’s customers, Identidad is committed to protecting their privacy and security, while improving support. For this, they have formed a new subsidiary in the Identidad family of companies, NexaSwitch Global, LLC, through which they will manage the SwitchRay platform. Despite the common ownership, NexaSwitch will be functioning on entirely independent servers with an ethical screen in place to ensure complete discretion of all current and future user information, as well as customer pricing protection.
“I have full confidence in transferring the SwitchRay technology to Mr. Sanchez and the team at Identidad Technologies,” said Trevor Francis, CEO of 46 Labs, LLC. “Identidad is known for its transparency and innovation, and I look forward to watching the evolution of this product under Mr. Sanchez’s guidance.”
Learn more about Identidad Technologies at identidadtech.com
About Identidad
Established in 2001 and headquartered in Miami, Florida, Identidad is a dynamic group of companies known for its innovation and extensive solutions in the telecommunications industry, with a primary focus and specialty in the Caribbean and LATAM region. With over 20 years of experience, Identidad excels in providing top-of-the-line Voice over Internet Protocol (VoIP), Short Message Service Application-to-Person (SMS A2P), Numbering Services, including Direct inward Dialing (DIDs), Managed Services, Communications Platform as a Service (CPaaS) solutions, among a myriad of other offerings that generate revenue and enhance efficiency for service providers. Identidad’s pioneering approach and deep industry knowledge have established them as a prominent figure in the telecommunications space, offering personalized and consultative solutions across the entire chain. Identidad has two office locations – one in Miami, Florida, and the other in Bogota, Colombia with over 70 employees across 4 continents worldwide.
About 46 Labs
46 Labs provides global enterprises and service providers with the technology they need to solve their most complex connectivity challenges. The 46 Labs PeerEdge® orchestration platform delivers the only vendor- and carrier-neutral telecommunications software solution, providing IT leaders the ability to directly manage and monitor all their voice and data traffic and delivering the single source of truth for all their global connectivity. Industry innovators in healthcare, telecom, finance, manufacturing, education, and government rely on 46 Labs to bring together and interconnect the foundational infrastructure that powers their success. Learn more at 46labs.com.
46 Labs was represented by: Laura Fodor and Theresa Mehringer of Burns, Figa & Will
Identidad was represented by: Davide Proietti and David Marko of Marko & Magolnick, P.A.
_____________
Media Contact
Stephanie Kisner
Identidad Technologies
Angela Stanley
46 Labs LLC
(919) 480-7937
Q&A
Q: What is happening today?
A: We know you may have already heard the news from 46 Labs but we are thrilled to announce publicly that Identidad Technologies has completed the acquisition of SwitchRay, also known as Mera Systems, from 46 Labs, LLC. The addition of SwitchRay to our growing global portfolio is an exciting new opportunity to further enhance our service offerings worldwide.
Q: When is this effective?
A: The acquisition became official on March 8, 2024, and all these changes are effective March 12, 2024.
Q: What is happening today?
A: As you are aware, Identidad Technologies has completed the acquisition of SwitchRay from 46 Labs, LLC. We are thrilled to welcome you and SwitchRay’s customers into the Identidad family. This addition of SwitchRay to our growing global portfolio is an exciting new opportunity to further enhance our service offerings worldwide.
Q: When is this effective?
A: The acquisition of SwitchRay and our new umbrella structure is effective as of March 12, 2024.
Q: What are your goals for acquiring SwitchRay?
A: At Identidad Technologies, we are driven to succeed in our goals of broadening and enhancing our existing reach, capabilities, and customer service abilities and taking them to the next level as we expand our markets and increase our horizontal growth. Acquiring SwitchRay’s technology will allow us to do just that.
We are a current user of SwitchRay’s softswitch infrastructure and combined with their pre-existing knowledge and resources, we are excited to add this new level of expertise from their employees and utilize the newly acquired software to develop and expand its footprint in Managed Services, globally.
Q: Why is there a new entity?
A: We are proud of our global reputation for trust, transparency, and quality solutions. It’s important to us that we maintain this trust in all our business transactions. This is why we are following the legal requirements associated with this acquisition to ensure that all operations are separate and that all sensitive and proprietary information remains behind an ethical screen. NexaSwitch Global, LLC an Identidad Technologies subsidiary, is the sole owner and support system for all SwitchRay, or Mera Systems, technology. We wanted to ensure that legally, ethically, and optically – all vendor and customer parties as well as partner entities felt safe and secure and were able to put their full trust in Identidad Technologies during this transitional period.
Q: Tell us more about the acquisition.
A: To uphold our ethical standards as well as the necessary legal regulations regarding the acquisition, we have implemented a new umbrella structure with Identidad Technologies operating as the parent company to NexaSwitch, a new subsidiary created to serve as the owner and support system for SwitchRay (Mera Systems). Identidad Technologies remains a separate entity and none of our employees will have access to any sensitive or competitive information owned by SwitchRay at any time
Q: Why acquire SwitchRay from 46 Labs, LLC?
A: We recognize that SwitchRay’s (Mera Systems) top-of-the-line switch makes it a competitive asset in the industry. This addition to the Identidad Technologies portfolio will allow us to continue to create unparalleled world-class solutions, including a new level of managed services and security enhancements worldwide. Welcoming SwitchRay into our family of innovative companies is another important step in our journey of providing our customers – and yours – unparalleled solutions to their complex needs. We are thrilled to have you join us as part of our growing global family under NexaSwitch.
Q: How will this affect my business? What can I expect from Identidad Technologies?
A: You can expect a seamless continuation of your current services, all supported by our globally recognized Quality Assurance teams.
Q: Who will my main point of contact be now? Will that change – and will they be informed of my account and unique situation?
A: Santiago Sanchez, you can reach him at [email protected].
Q: Should I expect any service delays or hiccups with regard to my business relations during this time of transition?
A: No, we will keep all existing Switch Ray support team with us. This will assure that there will be no effect on your service.
Q: Will I remit payment in the same fashion – timeline, platform, etc?
A: Payment timing, dates, and price will continue in your existing contract with changes only to the bank and account numbers. We will provide all new banking details in a separate communication to all accounting teams.
Q: [IF APPLICABLE] Will I need access to any new platforms or technologies with regard to this transition?
A: No new platforms are required; we are anticipating a smooth and seamless transition that will have little effect on your day-to-day.
Q: Will Identidad Technologies have access to any sensitive information or trade secrets owned by SwitchRay?
A: We value the trust you put in us to handle your business and information with the sensitivity and care you expect. I want to assure you that Identidad Technologies has worked closely with NexaSwitch to ensure that all operations are separate and that all sensitive and proprietary information remains behind an ethical screen.
Q: Who can I contact if I have more questions or concerns?
A: We are always available to discuss your questions or concerns.
Please contact Santiago Sánchez, Vice President of Operations at [email protected] for more information.